Refund policy

Satisfaction Guarantee
Last Updated: September 2, 2026

Overview
At Allsnack, we stand behind our products and quality controls. If for any reason you are not satisfied with an Allsnack product you purchased directly from allsnackco.com within the last 14 days, we'll send you a replacement product, let you try another snack, or provide a refund.

Please note that, unless otherwise required by law, the Satisfaction Guarantee is not available for products purchased outside of allsnackco.com, including from any authorized or unauthorized sellers of our products.

For purchasers in Canada, the Satisfaction Guarantee covers the cost of the product only and does not include shipping costs paid on the original order.

How to Claim the Guarantee
To submit a Guarantee request within 14 days of purchase, contact us directly at contact@allsnackco.com. You will be asked to provide your order number and the reason you are unsatisfied with the product. You may also be asked to submit photos of your product or its packaging, or provide other information to assist Allsnack in processing your request.

Guarantee Guidelines
Allsnack reserves the right to verify information, require a valid proof of purchase, and to deny requests in its discretion in cases of suspected fraud or where Allsnack concludes that the purchaser has abused the Satisfaction Guarantee. Allsnack may amend or terminate the Satisfaction Guarantee at any time without notice.

The Satisfaction Guarantee does not apply to wholesale orders. Please reach out to contact@allsnackco.com if you need support (alternate flavours, replacement for damaged product, etc.). We'll make it right.

Allsnack Customer Support
Email: contact@allsnackco.com